Most hosts type the same five messages every booking. The arrival instructions. The wifi answer. The check-out reminder. The thanks-and-review nudge. Each one a fresh draft, each one a small act of energy.
The Pre-Arrival Messaging System is the version you’d write if you had a quiet morning to think about it. Seven messages, timed across the booking — from confirmation through arrival to the morning after check-in. Each one written to sound human, not automated. Each one paste-ready into Airbnb, VRBO, Hospitable, or any platform that lets you save templates.
What’s inside
- All seven messages as editable copy (Pages, Word, plain text)
- A timing guide for when each message goes out, and why
- The five question-types each message preempts, so guests text less
- Variations for self-check-in vs. in-person greeting
- Customization notes — what to change, what to leave alone
What changes
You spend ten minutes setting up. You stop typing the same paragraph at 6 a.m. on check-in day. Your guests arrive knowing what’s coming. The five questions they used to text become questions you’ve already answered.
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